JOIN OUR TEAM
About Us
We are proud and excited to part of Pocket Geek Tech Repair a exciting new franchise started in the UK. Pocket Geek Tech Repair are a part of Assurant offering same day insurance repairs on tech devices like Mobiles and Tablets.
Assurant, Inc. is a global leader in business services for the connected world. Assurant service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters’ insurance, lender-placed insurance products, and other specialty products. Assurant revenue for the twelve months ending June 30, 2023 was $10.575B, In UK, Pocket geek tech repair by Assurant has opened more than 25 stores with a vision to expand rapidly in England, Scotland, Wales & NI. we are proud to be associated with such an esteemed organization.
Explore the areas of work where you can apply your unique skills.
Job Description
IT Engineer Computer/Mobile Phone Technician
Pocket Geek is looking to recruit Repair Technician to join our team on a full-time, permanent basis. In addition to this we do also have a part time position available if this would be preferable to the applicant.
Your main role will be to successfully diagnose and repair mobile phones mainly Apple and Samsung devices as well as laptops and computers. You will be required to work with a high level of precision, quality and meet daily targets.
Repair Technician role require you to
- Replacement of phone and tablet parts (screens, batteries and small parts)
- Basic Laptop and Computer repairs
- Diagnose broken devices
- Good attention to detail
- Be able to work alone unsupervised and in a team
- Ability to learn quick and adapt to new technologies
- To record all completed work within our system
- Good communication skills
- Read and Understand graphics and board view
- Diagnose Mac and Windows laptops
- Diagnose liquid damaged devices
- Be able to carry out common problems such as Backlight, Power, Sound and Charging Issues
- Good attention to detail
- Be able to work alone unsupervised and in a team
- Ability to learn quick and adapt to new technologies
- To record all completed work within our system
- Good communication skills
- Minimum 1 year experience
Schedule
- 38+ hours per week for our full time position
- 14+ hours per week for our part time position
- Monday to Friday (+weekends)
- 8 hour shift
Experience
- MOBILE PHONE REPAIR: 2 year (preferred)
Work Location
Perth and Dundee
Job Types: Permanent, Part-time, Full-time
Salary: £10.40-£12.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Computer Diagnostic/Repair: 2 year (preferred)
- MOBILE PHONE REPAIR: 2 years (required)
Licence/Certification:
- FULL, UK CLEAN DRIVING (preferred)
Job Description
We are thrilled to announce an exciting career opportunity at Pocket Geek Tech Repair for a talented and dedicated Retail Store Manager to lead our Perth store to new heights.
As a Retail Store Manager with Pocket Geek Tech Repair, you will play a pivotal role in shaping the success and growth of our retail operations in Perth. We are seeking an individual with a passion for retail, exceptional leadership skills, and a proven track record of delivering outstanding customer service and sales results.
Key Responsibilities
Oversee day-to-day store operations, ensuring an exceptional customer
Experience
- Lead and inspire a team of dedicated sales associates to achieve sales targets and provide excellent customer service.
- Manage inventory, merchandise displays, and stock levels to optimize sales and customer satisfaction.
- Implement and uphold company policies, procedures, and visual merchandising standards.
- Analyze sales data and market trends to develop and execute effective sales and marketing strategies.
- Foster a positive and collaborative work environment that encourages growth and development among team members.
- Maintain strong relationships with customers, addressing their needs and feedback promptly.
Qualifications
- Proven experience in a retail management role, with a strong understanding of retail operations.
- Proven experience in a retail management role, with a strong understanding of retail operations.
- Strong analytical and problem-solving abilities.
- Ability to work well under pressure and adapt to a fast-paced retail environment.
- A customer-focused mindset with a passion for delivering excellent service.
- Proficiency in using retail management software and Microsoft Office Suite.
- Flexibility to work evenings, weekends, and holidays as needed.
If you are a motivated, results-oriented leader who thrives in a retail environment, we encourage you to apply for this exciting opportunity to become a part of our dynamic team.
To express your interest in this position, please submit your resume and a cover letter outlining your relevant experience and qualifications to jobs@pocketgeekdundee.co.uk Please include “Retail Store Manager Application – Perth” in the subject line of your email.
Pocket Geek Tech Repair is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds and experiences.
